Warranty:

We design our anchors to perform at peak level, so if you feel the anchor is not exactly
right for you, we've got you covered. We give you 14 days to consider your SandShark
purchases, confidently knowing you can return items (some exceptions apply) within
14 days from the date of purchase with a valid receipt . All returned products must be
clean, with complete accessories and have all original, unmodified parts, and packing
intact.

 

Faulty and Defective

 

If your item is potentially defective or faulty, and it's been less than 30 days since your
SandShark purchase, simply fill out this form https://sandsharkanchor.com/pages/returns-warranty-claims.html. All returns after 30 days are at the
decision of SandShark and may be rejected. Only defective items will be replaced.
PLEASE NOTE: The following situations are NOT DEFECTIVE :

 

Sand left in the anchor that causes the anchor to lock up.

 

  • Anchors MUST be completely pulled apart and rinsed out with freshwater before storing. Sand left inside the anchor dries solid.

 

Bent anchors are not considered faulty or defective.

 

  • Your Anchor Should Not Bend! Bending is typically a result of incorrect use:
  • Tying off incorrectly using too short or too tight of lines
  • Using Anchor in unusual sea conditions such as, high winds, storms, extra strong current, or on too large of a vessel.

 

To avoid bending:

 

Always use a bungee line. We recommend the 7-14 bungee. Always tie off low and
leave plenty of stretch left in the line after it is attached to the watercraft. This will allow
the bungee to absorb the tension of the waves.

 

Shipping

 

Shipping cost on defective items will be covered by SandShark for the first 30 days.

 

After 30 days, Return shipping cost is the sole responsibility of the customer.

 

Returns/exchanges for any other reason is the responsibility of the customer.

 

Repairs

 

SandShark offers repairs on all anchors for a fee.

 

All Ultimate anchor’s are $50 to repair, which includes parts, labor and return shipping.
All other anchors are $40 dollars for repairs. Please fill out this form to schedule a
repair.https://sandsharkanchor.com/pages/returns-warranty-claims.html

 

SandShark offers many replacement parts under the “parts and accessories'' tab.

 

SandShark Anchor

1901 Western Ave

Plymouth, IN 46563